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Continuous Improvement Coach

Location: Pittston, PA
Business Unit: Information Technology

Benco Dental is currently looking for a Continuous Improvement Coach in Pittston, PA!

Why join our team?

  • Excellent compensation package, including a flexible benefits plan, a paid time off plan and a generous 401 (k) retirement plan
  • Annual Profit Sharing
  • Medical, Dental, Vision effective Day 1
  • We drive dentistry forward by leveraging innovative solutions and our caring family culture.
  • #19 Best Companies to Work for in Health Care

The Position:

1. Self-directed change agent able to implement new initiatives across multiple departments in a systemic way, delivering substantial impact to the overall organization.

2. Leverages Lean and Six Sigma, where appropriate, and project management methodologies to identify process Improvement opportunities to reduce waste, increase value, and improve the customer and employee experience.

3. Conducts targeted process improvement initiatives, including Kaizen events, working with process owners and project team members through all phases of planning, implementation, and control to deliver measurable and sustainable process improvements.

4. Works with stakeholders to ensure process improvement initiatives achieve intended results, risks are proactively identified and mitigated, and benefits are validated.

5. Designs, develops, maintains, and conducts training on Continuous Improvement principles, techniques, and tools to inspire a culture of Continuous Improvement throughout the organization to help associates solve problems, generate efficiency ideas, and adapt to change.

7. Identifies best practices within and outside of the company and serves as a conduit for best practice sharing.

8. Influences stakeholders to encourage process change with the ability to handle conflict while being tactful and diplomatic.

What We're Looking For:

  • Experience: Minimum 4 years previous experience leading process change projects related to the implementation and use of Lean/Six Sigma/Process Improvement. Successful track record of leading complex projects delivering results.
  • Certifications: Accredited Lean program; Six Sigma Green Belt certification preferred.
  • Excellent computer and presentation skills: Microsoft tools, Visio, Robotic Process Automation a plus (Automation Anywhere, UI Path, etc)
  • Strong analytical/problem solving skills
  • Skills needed: Ability to build strong collaborative business-to-business relationships through a position of influence. Ability to communicate clearly and effectively both verbally and written.

Who We Are: It’s our mission to deliver success smile after smile.

Benco Dental is the largest privately owned, full-service dental distributor in the United States and has remained in the family since 1930—a family that now includes our more than 30,000 customers and over 1,400 associates in the 48 contiguous states.

We provide more supply and equipment options than any other full-service distributor, an offering enhanced by a comprehensive suite of services, including office design, equipment repair, practice coaching, financing and project management, wealth management and dental-specific technology solutions. These services are supported by over 400 professionally trained sales representatives and 300 factory-trained service technicians who begin every task by asking “What does the customer want?”

If you enjoy working for a progressive company that is growth minded and values customers & associates we encourage you to learn more about our Benco family. We are looking for driven professionals who want to play a key role in our future success.

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