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Senior Business Analyst - Infor ERP

Business Unit: Information Technology


Senior Business Analyst at Benco Dental

At Benco Dental, our company is our family, and we are looking for a new addition to assist us in Driving Dentistry Forward. Please review the description below carefully to ensure that this position is the perfect match for you!

What’s in it for YOU?

  • Excellent Compensation Packages
  • Medical, Dental and Vision Benefits Effective on Day 1
  • 401k Package, Paid Time Off Program, and Profit Sharing
  • Flexible/At Home Working Options
  • Associate Discounts and Community Giveback Programs
  • College Tuition Savings Program
  • Caring Family Culture Toward all Associates
  • Certified as a FORTUNE Great Place to Work
  • Opportunities to join resource groups that promote Diversity, Equity, and Inclusion
  • Family owned for 90+ years

Position Summary:

As a Senior Business Analyst – Infor ERP, you’ll work with various stakeholders at different levels of the organization to assess business needs, and to prepare business requirements/specs/diagrams for the functional requirement and general scope of work tied to our ERP (Infor) functionality. This role also has responsibility for serving as a liaison between internal stakeholders and our development teams; helping to lead department projects and mentor lesser-experienced Business Analyst staff.

Do YOU Possess These Skills and Attributes?

· Background and working knowledge of ERP functionality and business process

· Strong understanding of technical capabilities to help solicit and drive discussion

· Strong understanding of data and how it moves between systems (mapping/integration)

· Ability to communicate effectively and to collaborate in a remote environment

· Familiarity with Agile and waterfall/hybrid methodologies

· Background in UML / Diagramming user stories and process flows

· Innovative thinker who can see the big picture and help coordinate problem solving efforts

Do These Responsibilities Interest YOU?

  • Experience with Infor M3 a huge plus, but not required
  • Serve as a liaison for internal customers, stakeholders and the IT organization to provide business solutions to meet end-user needs
  • Possess expertise in ERP and other larger systems (eCommerce, CRM, etc..) as well as an understanding of the IT organization’s systems and capabilities.
  • Analyze business partner’s operations and processes to understand their current state and to determine opportunities which may automate processes and functions for continuous improvement.
  • Translating high level business requirements into written requirements and UI mockups
  • Knowledge of business requirements definition, analysis methodologies, and project management principles.
  • Ability to effectively prioritize and execute tasks in a multi-priority environment.
  • Take ownership of work, overcomes obstacles and focuses on quality and solutions.
  • Exhibit successful presentation and meeting facilitation skills.

Do YOU Meet These Requirements?

  • Education: Associate’s degree in Computer Systems or an equivalent education/experience, Bachelor’s degree preferred
  • Experience: 5-7 years in a progressive IT organization

Who We Are: It’s our Mission to Drive Dentistry Forward

Benco Dental, the largest privately owned, full-service dental distributor in the United States, has remained in the family since 1930—a family that now includes our more than 30,000 customers and over 1,400 associates in the 48 contiguous states.

We provide more supply and equipment options than any other full-service distributor, an offering enhanced by a comprehensive suite of services, including office design, equipment repair, practice coaching, financing and project management, wealth management and dental-specific technology solutions. These services are supported by over 400 professionally trained sales representatives and 300 factory-trained service technicians who begin every task by asking “What does the customer want?”

If you enjoy working for a progressive company, who is committed to diversity in our workforce, who values all customers and associates, who also provides the opportunity for growth and development- we encourage you to learn more about our Benco family. We are looking for driven professionals who want to play a key role in our future success, while making a positive impact within our industry. Thank you for your interest in Benco Dental. We look forward to hearing from you!





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