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Infrastructure Administrator

Location: Pittston, PA
Business Unit: Information Technology

Benco Dental is currently looking for an Infrastructure Administrator in Pittston, PA!

Why Join our Team?

  • We drive dentistry forward by leveraging innovative solutions and our caring family culture.
  • Family-owned for 80+ years
  • #19 Best Companies to Work for in Health Care
  • Annual Profit Sharing
  • Medical, Dental, Vision effective Day 1

Job Summary: The Infrastructure Engineer helps to build, maintain, monitor, and improve Benco’s global infrastructure, including Voice, Data, and Server Infrastructure. He or she also assists in creating and enforcing IT Security and Acceptable Use policies. The successful candidate will join an amazing team and will work with some of the most cutting-edge technology likely to be encountered in this area, including Hyper-Converged and Unified Computing infrastructure, Software-Defined WANs, and Unified Threat Management solutions.

Requirements:

  • Education: Bachelors of Science in an IT-related discipline
  • Experience: 5 years of hands-on experience in an IT Infrastructure role
  • An equivalent combination of education and experience may be considered.

Skills:

  • Technical
    • (Required) Proven competence in automating routine tasks with PowerShell, bash, and/or Perl scripting.
    • (Required) Hands-on administrative experience with Windows Server Operating System, through at least Windows Server 2016.
    • (Required) Hands-on administrative experience with some flavor of Linux or Unix. RHEL / CentOS preferred.
    • (Required) Hands-on administrative experience with Azure, Office365, Intune and MS Exchange.
    • (Required) Hands-on administrative experience with virtualization technologies, VMware preferred.
    • (Required) Hands-on LAN and WAN administration experience. Cisco preferred.
    • (Preferred) Hands-on Telephony / Contact Center administrative experience.
    • (Preferred) An understanding of Microsoft SQL Server through 2016.
    • (Preferred) Hands-on administrative experience with Firewalls and Intrusion Detection and Intrusion Prevention Technologies. Cisco ASA Firewalls and FirePOWER experience a definite plus.
  • Soft Skills
    • (Required) A motivated, self-directed team player who can work under pressure and is passionate about Information Technology. A healthy dose of curiosity about why things work the way they do is a huge benefit.
    • (Required) Strong written and spoken English skills. This position will require that you communicate with co-workers at all levels of the organization.
    • (Required) A positive, “can-do” attitude is critical to the role.

Duties and Responsibilities:

  • Monitor and Maintain Benco’s Global Infrastructure
    • Install, Configure, Patch, Troubleshoot, and Improve Windows and Linux Servers
    • Install, Configure, Patch, Troubleshoot, and Improve LAN and WAN Systems
    • Perform user onboarding, offboarding, and changes
    • Assist with Application, Virtualization, and Telephony Administration
    • Triage any alerts to determine the appropriate method and criticality of response.
  • Prepare, document, and update standard operating procedures and policies.
    • System Configuration Standards
    • Knowledge-Base and Troubleshooting Articles
    • Acceptable Use Policies
    • Compliance and Regulatory Policies
  • Perform some after-hours support as required
    • Approximately one Saturday per quarter is used for disruptive maintenance.
    • After-hours availability for critical system issues.
  • Occasional domestic travel is required.   

Who We Are: It’s our mission to deliver success smile after smile.

Benco Dental is the largest privately owned, full-service dental distributor in the United States and has remained in the family since 1930 - a family that now includes our more than 30,000 customers and over 1,400 associates in the 48 contiguous states.

We provide more supply and equipment options than any other full-service distributor, an offering enhanced by a comprehensive suite of services, including office design, equipment repair, practice coaching, financing and project management, wealth management and dental-specific technology solutions. These services are supported by over 400 professionally trained sales representatives and 300 factory-trained service technicians who begin every task by asking "What does the customer want?"

If you enjoy working for a progressive company that is growth minded and values customers & associates we encourage you to learn more about our Benco family.  We are looking for driven professionals who want to play a key role in our future success.

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