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Continuous Improvement Intern - Spring 2021

Location: Pittston, PA
Business Unit: Information Technology

Benco Dental is looking for a Continuous Improvement Intern for the Spring 2021 semester. Must be able to work 15 hours per week.

Job Summary: Responsible for assisting continuous improvement team on developing and maintaining robotic process automation (RPA) bots. The role includes working with process owners to understand their processes and help to automate the process using applicable tools.


  • Education:  Current enrollment in an undergraduate or graduate program with an IT related degree.
  • Experience:  Some experience (even if academic) in some sort of software development; experience with RPA is a plus.
  • Certifications: Robotic Process Automation related certification a plus, but none required.

Skills needed:  Ability to communicate clearly and effectively both verbally and written; good organizational and project management skills; ability to create a positive team environment.  Ability to handle conflict and provide leadership while being tactful and diplomatic.  Excellent computer, programming, issue resolution, and presentation skills.

Duties and Responsibilities:

  • Assist in conducting targeted process improvement initiatives, working with process owners and project team members through all phases of planning, implementation and control.
  • Develop and maintain RPA bots using the provided tools to automate organizational processes.
  • Contributes in developing the direction of Benco’s Continuous Improvement program. Performs other duties as assigned to support the efficient operation of the department and company.
  • All job duties and responsibilities are essential functions of the position.

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