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Continuous Improvement Coach II

Business Unit: Continuous Improvement

Pittston, PA (or remotely)

Continuous Improvement Coach II Position at Benco Dental

At Benco Dental, our company is our family, and we are looking for a new addition to assist us in Driving Dentistry Forward. Please review the description below carefully to ensure that this position is the perfect match for you!

What’s in it for YOU?

  • Excellent Compensation Packages
  • Medical, Dental and Vision Benefits Effective on Day 1
  • 401k Package, Paid Time Off Program, and Profit Sharing
  • Flexible/At Home Working Options Depending on Position
  • Associate Discounts and Community Giveback Programs
  • College Tuition Savings Program
  • Caring Family Culture Toward all Associates
  • Certified as a FORTUNE Great Place to Work
  • Opportunities to join resource groups that promote Diversity, Equity, and Inclusion

Position Summary:

As a Continuous Improvement Coach II you will lead and support BCI initiatives using Lean Six Sigma methodologies. Responsibilities include helping with ideation (intake of improvement ideas), leading improvement initiatives across multiple departments and process owners, continued development of the continuous improvement toolkit, champion of change management, and develop and deliver lean training programs.

Do YOU Possess These Skills and Attributes?

  • Ability to build strong, collaborative business-to-business relationships through a position of influence not authority. 
  • Extremely effective communication skills; both verbal and written
  • Exceptional organizational and project management skills
  • Desire to create a positive team environment
  • Excellent computer and presentation skills

Do These Responsibilities Interest YOU?

  • Implement new initiatives across multiple departments in a systemic way, delivering substantial impact to the overall organization.
  • Leverages Lean and Six Sigma, where appropriate, and project management methodologies to identify process Improvement opportunities to reduce waste, increase value, and improve the customer and employee experience.
  • Conducts targeted process improvement initiatives, including Kaizen events, working with process owners and project team members through all phases of planning, implementation, and control to deliver measurable and sustainable process improvements.
  • Works with stakeholders to ensure process improvement initiatives achieve intended results, risks are proactively identified and mitigated, and benefits are validated.
  • Designs, develops, maintains, and conducts training on Continuous Improvement principles, techniques, and tools to inspire a culture of Continuous Improvement throughout the organization to help associates solve problems, generate efficiency ideas, and adapt to change.
  • Identifies best practices within and outside of the company and serves as a conduit for best practice sharing.
  • Influences stakeholders to encourage process change with the ability to handle conflict while being tactful and diplomatic.
  • Performs other duties as assigned to support the efficient operation of the department and company.
  • All job duties and responsibilities are essential functions of the position. 

Do YOU Meet These Requirements?

  • Education: 
    • Bachelor’s degree in Business/related field or equivalent experience
  • Experience: 
    • Minimum 4 years previous experience leading process change projects related to the implementation and use of lean Six Sigma process improvement. 
    • Successful track record of leading complex projects delivering quantifiable results.
  • Certifications:
    • Accredited Lean program or Six Sigma Yellow Belt certification required.
  • Technical Aptitude:
    • Proficient in Visio required.

Who We Are: It’s our Mission to Drive Dentistry Forward

Benco Dental, the largest privately owned, full-service dental distributor in the United States, has remained in the family since 1930—a family that now includes our more than 30,000 customers and over 1,400 associates in the 48 contiguous states.

We provide more supply and equipment options than any other full-service distributor, an offering enhanced by a comprehensive suite of services, including office design, equipment repair, practice coaching, financing and project management, wealth management and dental-specific technology solutions. These services are supported by over 400 professionally trained sales representatives and 300 factory-trained service technicians who begin every task by asking “What does the customer want?”

If you enjoy working for a progressive company, who is committed to diversity in our workforce, who values all customers and associates, who also provides the opportunity for growth and development- we encourage you to learn more about our Benco family. We are looking for driven professionals who want to play a key role in our future success, while making a positive impact within our industry. Thank you for your interest in Benco Dental. We look forward to hearing from you!





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