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|Business Unit:||Call Center|
Due to continued company growth, we are seeking customer focused call center representatives for our brand new head quarters in Pittston, PA. These representatives take incoming calls from dentists, dental offices, and dental laboratories and ensure customer satisfaction. Customer Experience Specialists accurately enter orders for merchandise and small equipment, enter credit card payments and answer questions regarding statements. Scheduling representatives schedule service calls for these customers. *Bilingual (Spanish speaking) is a plus
Qualifications include the ability to multi-task and communicate effectively. The successful candidate will possess excellent customer service and computer skills. The schedule is Monday through Friday, 11:30 a.m. – 8 p.m., no weekends, and we offer paid holidays.
We offer an excellent compensation package, including a flexible benefits plan with health, dental, vision, short/long term disability and life insurances, a paid time off plan, a generous 401 (k) retirement plan, and a company profit sharing plan.
If you enjoy working for a company that values hard working individuals and clearly tells you what is expected, please join our family!