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Event Coordinator

Location: Costa Mesa, CA
Business Unit: Marketing

Pittston, PA

Flower Mound, TX

Costa Mesa, CA

Event Coordinator at Benco Dental

At Benco Dental, our company is our family, and we are looking for a new addition to assist us in Driving Dentistry Forward. Please review the description below carefully to ensure that this position is the perfect match for you!

What’s in it for YOU?

  • Excellent Compensation Packages
  • Medical, Dental and Vision Benefits Effective on Day 1
  • 401k Package, Paid Time Off Program, and Profit Sharing
  • Associate Discounts and Community Giveback Programs
  • College Tuition Savings Program
  • Caring Family Culture Toward all Associates
  • Certified as a FORTUNE Great Place to Work
  • Opportunities to join resource groups that promote Diversity, Equity, and Inclusion
  • Family owned for 90+ years

Position Summary:

The Event Coordinator is responsible for designing the customer experience for CPX trips, and trips to our Vendor Partner showrooms. Designing the experience starts with monitoring a queue of requests, scheduling trips on the calendar with the appropriate participants and is followed by a process where the Events Coordinator prepares overnight accommodations, airfare, ground transportation and meals. This role works closely with Equipment Specialists to create a white glove, bespoke experience for our customers who are spending their time with us. Additionally, this role will support marketing operations and execute administrative duties pertaining to these trips and the operations of Brand & Communications Department. The best candidate for this position has a strong sense of urgency, stellar customer service skills, is eager to not only satisfy, but impress the customer; both internal and external. At times this person will assist with duties pertaining to the events planned by the team.

Do YOU Possess These Skills and Attributes?

  • Excellent oral and written communication and interpersonal skills including presentation skills and networking 

  • Strong organizational and administrative skills 

  • Proficient in Microsoft Office (Word, Excel, PowerPoint) 

  • Positive attitude, follow-up and time management skills 

  • Self-directed, flexible, detail-oriented team player 

Do These Responsibilities Interest YOU?

  • Book all reservations for CenterPoint Experience Visits including hotel, transportation, dinner reservations. This will also include any reservations that include requests for help with booking additional activities that are tied into the CenterPoint Experience trip. 

  • Travel to remote event locations to execute events in compliance with our standards and best practices.   

  • Review and reconcile billing for Events & Marketing Operations department. 

  • Monitor timelines for multiple projects and escalate scheduling problems as needed. 

  • Responsible for building and running post-event surveys and other related reporting around customer visits, events and meetings. 

  • Work effectively with multiple clients and event hosts to ensure that meeting objectives are met. 

  • Respond to customer and internal client requests in a timely professional manner.  Quickly and professionally handle all telephone, written and electronic inquiries and requests for information. 

  • Responsible for contributing to the design of standards and processes for the team, and executing on those standards, for instance updating the sales event calendar, printing name badges for event guests, etc. 

  • Document and continuously improve all team processes. 

  • Other duties as necessary to contribute to the overall success of the team. 

  • Evening and weekend availability required. 
     
    All job duties and responsibilities are essential functions of the position. 

Do YOU Meet These Requirements?

  • Bachelor’s degree preferred, or 3+ years of experience in the event management industry 

Who We Are: It’s our Mission to Drive Dentistry Forward

Benco Dental, the largest privately owned, full-service dental distributor in the United States, has remained in the family since 1930—a family that now includes our more than 30,000 customers and over 1,400 associates in the 48 contiguous states.

We provide more supply and equipment options than any other full-service distributor, an offering enhanced by a comprehensive suite of services, including office design, equipment repair, practice coaching, financing and project management, wealth management and dental-specific technology solutions. These services are supported by over 400 professionally trained sales representatives and 300 factory-trained service technicians who begin every task by asking “What does the customer want?”

If you enjoy working for a progressive company, who is committed to diversity in our workforce, who values all customers and associates, who also provides the opportunity for growth and development- we encourage you to learn more about our Benco family. We are looking for driven professionals who want to play a key role in our future success, while making a positive impact within our industry. Thank you for your interest in Benco Dental. We look forward to hearing from you!

 

 

 

 

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