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Product Owner - E-Commerce (Remote)

Location: Pittston, PA
Business Unit: Information Technology

Nationwide/Remote

Product Owner - E-Commerce at Benco Dental

At Benco Dental, our company is our family, and we are looking for a new addition to assist us in Driving Dentistry Forward. Please review the description below carefully to ensure that this position is the perfect match for you!

What’s in it for YOU?

  • Excellent Compensation Packages
  • Medical, Dental and Vision Benefits Effective on Day 1
  • 401k Package, Paid Time Off Program, and Profit Sharing
  • Flexible/At Home Working Options
  • Associate Discounts and Community Giveback Programs
  • College Tuition Savings Program
  • Caring Family Culture Toward all Associates
  • Certified as a FORTUNE Great Place to Work
  • Opportunities to join resource groups that promote Diversity, Equity, and Inclusion
  • Family owned for 90+ years

Position Summary:

This role will lead the alignment and vision of Benco’s E-commerce tools (predominantly Painless and Benco.com), oversee the end-to-end delivery and development of our customer experience ensuring that our customer needs are met with engaging, intuitive experiences and innovative functionality. The Product Owner partners with business units outside of IT, mainly Sales Operations, Sales Management, and Marketing; ensuring Benco solidifies itself as the best and easiest e-commerce platform in the dental space. The Product Owner partners with peers in IT and Marketing to maintain an agile development culture and grow iterative and incremental product delivery (MVP), user story definition and testing, automated delivery, and customer adoption techniques via change management. 

Do YOU Possess These Skills and Attributes?

  • Strong knowledge of agile development methodologies and IT project management. 

  • Technical aptitude and familiarity with SQL, reporting/BI concepts, and the applications and process that contribute to the eCommerce path to purchase experience for our sales force. 

  • Strong quantitative and analytical problem-solving skills including data querying and modeling, with the ability to transform raw data into business insights. 

  • Exhibits strong presentation and meeting facilitation skills. Comfortable negotiating with and presenting to IT and business leaders. 

  • Strong initiative around maintaining and enhancing both business and technical skills.   

  • Able to establish credibility with clients, partners, and colleagues and to influence a diverse group of stakeholders. 

  • An entrepreneurial spirit and drive with the ability to succeed in a fast-paced environment. 

Do These Responsibilities Interest YOU?

  • Responsible for articulating and interpreting the product vision into feature(s) and tactics for e-commerce, and effectively engaging the team members and business stakeholders; ultimately focused on the end-user experience. 

  • Partner with the strategic team governing e-commerce and facilitate the execution of the product roadmap, being held accountable for achieving targeted business outcomes including revenue, retention, innovation, and customer satisfaction. 

  • Drive customer growth strategy by leveraging available data to understand and report on performance, and identify opportunities, including gathering competitive intelligence. 

  • Develops and leverages internal and external partnerships, collaborates effectively across Sales, Marketing and Operations to maximize attainment of business goals. 

  • Motivate and coach an agile development team through all aspects of the software development lifecycle using Lean Startup principles. 

  • Translates broad strategy into actionable plans and next steps that can be implemented by individuals or small teams. 

  • Manage, track, and communicate project issues and risks, escalating when necessary.  

  • Prioritize and execute tasks in a high-priority multi-stakeholder environment.  

  • Inspires their team while working hands-on in the team with a collaborative style 

  • Travel is approximately 5-10% 

Do YOU Meet These Requirements?

  • Education: Bachelor’s Degree in Computer Information Systems or equivalent 

  • Experience: 3-5 years 

Who We Are: It’s our Mission to Drive Dentistry Forward

Benco Dental, the largest privately owned, full-service dental distributor in the United States, has remained in the family since 1930—a family that now includes our more than 30,000 customers and over 1,400 associates in the 48 contiguous states.

We provide more supply and equipment options than any other full-service distributor, an offering enhanced by a comprehensive suite of services, including office design, equipment repair, practice coaching, financing and project management, wealth management and dental-specific technology solutions. These services are supported by over 400 professionally trained sales representatives and 300 factory-trained service technicians who begin every task by asking “What does the customer want?”

If you enjoy working for a progressive company, who is committed to diversity in our workforce, who values all customers and associates, who also provides the opportunity for growth and development- we encourage you to learn more about our Benco family. We are looking for driven professionals who want to play a key role in our future success, while making a positive impact within our industry. Thank you for your interest in Benco Dental. We look forward to hearing from you!

 

 

 

 

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