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ERP Administrator (Remote)

Location: Pittston, PA
Business Unit: Information Technology


ERP Administrator at Benco Dental

At Benco Dental, our company is our family, and we are looking for a new addition to assist us in Driving Dentistry Forward. Please review the description below carefully to ensure that this position is the perfect match for you!

What’s in it for YOU?

  • Excellent Compensation Packages
  • Medical, Dental and Vision Benefits Effective on Day 1
  • 401k Package, Paid Time Off Program, and Profit Sharing
  • Flexible/At Home Working Options
  • Associate Discounts and Community Giveback Programs
  • College Tuition Savings Program
  • Caring Family Culture Toward all Associates
  • Certified as a FORTUNE Great Place to Work
  • Opportunities to join resource groups that promote Diversity, Equity, and Inclusion
  • Family owned for 90+ years

Position Summary:

Job Summary: The ERP Administrator performs administrative, maintenance, monitoring, and configuration work on Benco’s ERP platform, Infor Cloud Suite, including GHR, M3, d/EPM, and XM. 

Do YOU Possess These Skills and Attributes?

  • Technical 
    • Hands-on administrative experience with Infor Cloud Suite and/or InforOS 

    • Proven competence in automating routine tasks with PowerShell, bash, and/or Perl scripting. 

    • Hands-on administrative experience with Windows Server Operating System, through at least Windows Server 2016. 

    • Hands-on administrative experience with some flavor of Linux or Unix. RHEL / CentOS preferred. 

    • Hands-on administrative experience with Azure, Office365, Intune and MS Exchange. 

  • Soft Skills 

    • A motivated, self-directed team player who can work under pressure and is passionate about Information Technology. A healthy dose of curiosity about why things work the way they do is a huge benefit. 

    • Strong written and spoken English skills. This position will require that you communicate with co-workers at all levels of the organization. 

    • A positive, “can-do” attitude is critical to the role. 

Do These Responsibilities Interest YOU?

  • Monitor and Maintain the Infor Cloud Suite environment 

  • Install, Configure, Patch, Troubleshoot, and Improve Infor components both in the cloud environment and their on-premises connectors 

  • Monitor Key Performance Indicators, error messages, and event logs for errors or issues and resolve any discrepancies. 

  • Suggest and implement security roles across the Infor environment 

  • Triage any alerts to determine the appropriate method and criticality of response. 

  • Coordinate and perform periodic refreshes of the non-production environments 

  • Act as liaison between Benco and Infor’s support organization 

  • Prepare, document, and update standard operating procedures and policies. 

  • System Configuration Standards 

  • Knowledge-Base and Troubleshooting Articles 

  • Acceptable Use Policies 

  • Compliance and Regulatory Policies 

  • Perform some after-hours support as required 

  • Approximately one Saturday per quarter is used for disruptive maintenance. 

  • Participate in an on-call rotation for critical system issues. 

Do YOU Meet These Requirements?

  • Education: Bachelor of Science in an IT-related discipline 
  • Experience: Three years of experience in an IT Infrastructure or ERP Administration capacity 
  • An equivalent combination of Education and Experience may be considered. 

Who We Are: It’s our Mission to Drive Dentistry Forward

Benco Dental, the largest privately owned, full-service dental distributor in the United States, has remained in the family since 1930—a family that now includes our more than 30,000 customers and over 1,400 associates in the 48 contiguous states.

We provide more supply and equipment options than any other full-service distributor, an offering enhanced by a comprehensive suite of services, including office design, equipment repair, practice coaching, financing and project management, wealth management and dental-specific technology solutions. These services are supported by over 400 professionally trained sales representatives and 300 factory-trained service technicians who begin every task by asking “What does the customer want?”

If you enjoy working for a progressive company, who is committed to diversity in our workforce, who values all customers and associates, who also provides the opportunity for growth and development- we encourage you to learn more about our Benco family. We are looking for driven professionals who want to play a key role in our future success, while making a positive impact within our industry. Thank you for your interest in Benco Dental. We look forward to hearing from you!





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