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Business Analyst

Location: Pittston, PA
Business Unit: Information Technology

Job Description

Benco Dental is the nation's largest independent distributor of dental supplies and equipment. We are searching for an Business Analyst in our Pittston, PA location.

Position Summary 

This position is responsible for providing support to and serving as a liaison between application developers and both internal and external clients and stakeholders. The Business Analyst will develop functional requirements and mockups and provide analysis support for projects during implementation. A focus on ensuring an excellent end user experience via intelligence process and interface design is critical.  Elicits, reviews, analyzes and evaluates user needs. Involved in project management and planning of significant projects. This individual must have an understanding of standard business processes and knowledge of applicable technologies.

Primary Responsibilities: 

Serve as a liaison between internal and external customers, stakeholders and the IT organization in order to provide business solutions to meet user needs. 

Translating high level business requirements into written requirements and user interface mockups.  

Possess expertise in the business areas they support, as well as an understanding of the IT organization’s systems and capabilities.  

Analyze business partner’s operations and processes to understand their current state and to determine opportunities which may automate processes and functions for continuous improvement.   

Knowledge of business requirements definition, analysis methodologies, and project management principles.     
Ability to effectively prioritize and execute tasks in a multi-priority environment.    

Take ownership of work, overcomes obstacles and focuses on quality and solutions.   

Exhibit successful presentation and meeting facilitation skills.  


Requires a Bachelor’s degree in Computer Information Systems or an equivalent combination of education/experience in both information technology and business.

Strong analytical and problem solving skills.   

Excellent written and verbal communication skills.   

5+ years query experience in Microsoft SQL Server 2005 or later

5+ years experience in Microsoft Office Products (Outlook, Excel, Word, Visio, etc…)   

Able to establish credibility with clients, partners, and colleagues.   

Experience working both independently and in an agile team-oriented, collaborative environment.

Experience with distribution or e-commerce solutions. 


Minimal, up to 5%  

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