Position Title: Chief Information Officer (CIO)

Reporting To: Managing Director

Location: This is a hybrid position (2 days per week onsite) in Pittston, Pennsylvania - interested candidates must either live within a reasonable driving distance from the Home Office or be willing to relocate within a reasonable timeframe.

Role Summary

The CIO sets and executes the technology vision for a large, nationwide dental-supply distribution company with significant e-commerce, logistics, and field-service operations. The CIO will modernize legacy core systems, strengthen cybersecurity and data governance, and deliver digital capabilities that improve customer experience, efficiency, and margin. They will direct an established IT organization covering applications, infrastructure, data, security, and project governance, and will manage an accompanying capital and operating budget.

Key Responsibilities

• Technology Strategy – Develop and champion a multi-year technology roadmap that supports corporate growth objectives and presents clear ROI for each major initiative.
• Systems Modernization – Lead the phased replacement or re-engineering of legacy ERP and ancillary platforms with modern, cloud-oriented solutions while maintaining business continuity.
• Digital Commerce & Customer Experience – Partner with sales, marketing, and operations to expand digital channels, improve self-service capabilities, and enable data-driven personalization.
• Data, Analytics & AI – Establish a robust data architecture and analytics program that supports advanced forecasting, pricing optimization, and operational insights.
• Cybersecurity & Compliance – Own the enterprise security posture, ensuring adherence to all relevant regulatory frameworks (e.g., HIPAA, PCI-DSS) and implementing a zero-trust approach.
• IT Operations – Deliver reliable, cost-effective infrastructure and service management processes, achieving high systems uptime and strong internal customer satisfaction.
• Innovation & Emerging Technologies – Evaluate and pilot emerging technologies (e.g., GenAI, mobile AR, blockchain for supply-chain traceability) that can be scaled for competitive advantage.
• Vendor & Budget Management – Negotiate and manage strategic vendor relationships, drive total-cost-of-ownership reductions, and maintain fiscal discipline.
• Leadership & Culture – Build and mentor a high-performing, diverse IT team, fostering a culture of accountability, continuous improvement, and customer focus.

Qualifications

• Fifteen or more years of progressive IT leadership, including several years leading the technology function (CIO, CTO, or equivalent) for a mid- to large-sized distribution, healthcare, or manufacturing organization.
• Demonstrated success delivering complex ERP or cloud-migration programs and scaling digital-commerce initiatives.
• Deep working knowledge of cloud platforms, API ecosystems, data architecture, cybersecurity frameworks, and modern software development practices.
• Familiarity with relevant regulations affecting healthcare-related supply chains (HIPAA, PCI-DSS, FDA UDI, or similar).
• Strong financial acumen and the ability to translate technology investments into clear business outcomes.
• Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field required; advanced degree (MBA or MS) preferred.
• Ability to travel to company or vendor events, co-travel nationally with Benco sales representatives, etc.

Success Traits

• Strategic thinker who conveys complex technology topics in business language.
• Change agent comfortable driving large-scale transformation while balancing risk.
• Servant leader who builds trust, encourages professional growth, and embraces diversity.
• Customer-centric mindset that starts with end-user needs and works backward.
• Skilled negotiator and influencer across vendors, peers, and executive stakeholders.

Compensation & Benefits

A competitive executive package—including base salary, annual performance bonus, and long-term incentives—will be tailored to the candidate’s experience and market benchmarks. Comprehensive benefits (health, dental, vision, retirement plan, paid time off, and professional development support) are provided.

Who We Are: It’s our Mission to Drive Dentistry Forward

Benco Dental, the largest privately owned, full-service dental distributor in the United States, has remained in the family since 1930—a family that now includes our more than 40,000 customers and over 1,500 associates in the 48 contiguous states.

We provide more supply and equipment options than any other full-service distributor, an offering enhanced by a comprehensive suite of services, including office design, equipment repair, practice coaching, financing and project management, wealth management and dental-specific technology solutions. These services are supported by over 400 professionally trained sales representatives and 300 factory-trained service technicians who begin every task by asking “What does the customer want?”

If you enjoy working for a progressive company, who is committed to diversity in our workforce, who values all customers and associates, who also provides the opportunity for growth and development- we encourage you to learn more about our Benco family. We are looking for driven professionals who want to play a key role in our future success, while making a positive impact within our industry. Thank you for your interest in Benco Dental. We look forward to hearing from you!

We're proud to be an equal opportunity and affirmative action employer. At Benco Dental we celebrate our associates' differences to foster a culture of diversity and inclusion every day. Click here to learn more about how we promote Equal Opportunity and Diversity and Inclusion at Benco.